Terms and conditions of use

1.  Cancellation Policy

If a clean is being cancelled due to holiday at least 2 weeks notice needs to be given. For all other cancellations at least 24 hours notice must be given. In both circumstances the full payment for the clean is due if  the relevant notice period is not given.

2. Payment

All payments are to be paid within 5 days of regular cleans. One off cleans are to be paid on completion otherwise a £15 late payment charge will apply.

 

Payment can be made by BACS, cheque or cash.

3. Our Service

We will treat each customer as an individual and our prices reflect this. We don't have set prices because every home is different. We come to your home and provide a free no obligation quote at a time that is suitable for you. This allows us to tailor the clean to your home and your personal domestic cleaning requirements.

 

Every clean we perform will meet the GleamNshine professional standard.

 

Our cleaners are trustworthy, reliable and fully insured with all equipment and supplies provided by us.

 

We strive to provide the highest quality cleaning service and we guarantee it. If any part of our clean doesn't meet your expectations, and you inform us within two working days, we will come and re-clean the specific area again at no charge.

 

4. Defects in ironed items

In the event of defects being found in returned ironed items, customers must demonstrate that such defects were caused by GleamNshine. Any defects must be notified to us within 2 working days.

5. Limited liability

Gleamnshine shall be liable to the full and unlimited amount for the loss of items at the replacement cost. For damage caused during cleaning, the cleaner shall be liable only when gross negligence can be proved and then to the full and unlimited cost of replacement. Liability shall otherwise be limited to the price of cleaning.

 

 

 

In order to reach us:

Special deal on Ironing

Gleamnshine

 

Tel:  02380 668477

Chloe :07969654893

Michael :07779950690

 

E-mail: chloechalk@gleamnshine.co.uk

michael@gleamnshine.co.uk

 

You can also use our contact form.

This month only: special discount prices for ironing.

Great prices

 

Contact us for a quote

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